[ 22-11-2016 ]


Location : Freetown, Sierra Leone
Contract - Full-Time
Closing date : Monday 5 December 2016
All jobs close at midnight UK time on the date specified

Save the Children is the world’s leading independent organization for children. We work in 120 countries. We save children’s lives ; we fight for their rights ; we help them fulfill their potential.

We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

We have over two million supporters worldwide and raised 1.9 billion dollars last year to reach more children than ever before, through programs in health, nutrition, education, protection and child rights, also in times of humanitarian crises.

Following a major transition, our international programs are now delivered through a merged operation with c15,000 staff, managed through seven regional hubs and reporting to a relatively small, central office. We’re changing to become more efficient, more aligned, a better partner, a stronger advocate, a magnet for world-class people and relevant for the 21st century.

Contract length : 01 Year

The role

As a member of the Senior Management Team, the Director of Program Operations shares in the overall responsibility for the direction and coordination of the Country Office. The Director of Program Operations in his/her capacity is responsible for implementation of all programming in country, including the management of all sub-offices, emergency preparedness and response (including DRR), and logistics for the Country Office in Sierra Leone.

As a member of the Senior Management Team, contribute to :

  • Leadership of the Sierra Leone Country Office
  • Support the development of an organizational culture that reflects our full spectrum mandate, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and frees up our people to deliver outstanding results for children and excellent customer service for our Members and donors
  • Help design and implement a coherent organizational structure that is consistent with agency practices and appropriate to program needs
  • Help establish, maintain, and improve active and regular working relationships with : host government authorities, donors, partner agencies including major institutional donors, and local and international NGOs
  • Ensure that the required support is provided promptly, at scale and in line with the rules and principles during emergencies, working closely with the Regional Office

Oversight and Management of Program Operations

  • Responsible for overall coordination of Program Operations and delegated responsibility for field delivery of high-quality programming in line with the objectives of the country strategy
  • In close coordination with the Director of Program Development and Quality, Head of Awards and Director of Finance, participate in program proposal process and ensure that all programs progress in accordance with grant agreements, are completed within time and on budget
  • Working with Director of Program Development and Quality, participate in conceptualizing and designing cost-effective, innovative and high-quality programs to serve difficult to reach children
  • Serve as overall budget holder for most programming ; manage and support budget holders for individual projects and grants
  • Ensure programs are implemented in ways responsive to the communities, and children in line with Save the Children principles, values and strategic plan and following Save the Children compliance procedures. This includes working with government and national NGO-partners to strengthen national capacity
  • Ensure preparation of timely and high-quality progress reports, program reports, and donor reports
  • Oversee all field offices


  • Ensure that the CO logistics capacity and systems meet the Essential Standards and are able to satisfy the programming requirements
  • Ensure appropriate and adequate emergency logistics procedures are detailed in the Country Office Emergency Preparedness Plan in order to enable rapid scale up
  • Manage the CO Logistics department ensuring that all CO logistics activities (fleet, assets, transport, supply chain, base setup etc) are coordinated
  • Manage all vehicles ensuring maintenance and insurance
  • Ensure goods and services procured are cost effective and of standard quality
  • Ensure procurement processes are effectively implemented
  • Work closely with the procurement team in negotiating the best deals with suppliers
  • Ensure proper record keeping, maintenance and control of inventory
  • Ensure proper documentation and recording of fixed assets of the organization
  • Manage the fixed assets
  • Supervise function that ensures sophisticated, efficient, cost effective Information Technology Systems are in place which is also in compliance with Essential Standards
  • Ensure that sophisticated, efficient, cost effective Information Technology Systems are in place and in compliance with Essential Standards and maintain their efficiency

Emergency Response and Preparedness

  • Strengthen the Sierra Leone CO organizational readiness to respond to emergencies in line with global SCI emergency goal and benchmarks
  • Ensure that the CO designs, updates and implements a full set of emergency preparedness actions, drawing on member input and resources
  • Oversee the in-country emergency response team, ensuring regular training and support
  • Mount appropriate and timely responses at scale to all emergencies consistent with established benchmarks, plans and organizational policies, and in close cooperation with incoming surge teams
  • Ensure that all CO staff across departments and sub offices are familiar with, adhere to and implement the procedures and processes detailed in the Rules and Principles for emergency response
  • In coordination with Country Director and Director for Program Design and Quality maintain consistent and coherent engagement in key inter-agency emergency preparedness and response coordination mechanisms including the Cluster system

Staff Management, Mentorship, and Development - Program Operations

  • Ensure appropriate staffing within Program Operations, including field office staff
  • Ensure that all staff understand and are able to perform their role in an emergency
  • Manage Program Operations team ; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly
  • Ensure the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for staff
  • Incorporate staff development strategies and Performance Management Systems into team building process. Establish result based system and follow up
  • Manage the performance of all staff in the Program Operations work area through :
  • Effective use of the Performance Management System including the establishment of clear, measurable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations ;
  • Coaching, mentoring and other developmental opportunities ;
  • Recognition and rewards for outstanding performance ;
  • Documentation of performance that is less than satisfactory, with appropriate performance improvements/ work plans


  • Deputize for the Country Director at external meetings with Government, donors and other stakeholders at all levels in Sierra Leone , at regional level and internationally when required.
  • Deputize for the Country Director in his/her absence
  • Be pro-active in networking with national and international organizations, service providers to strengthen our operational and resource base

Qualifications and experience

  • Recommended a minimum of 5 years management experience in a corporate or an NGO environment, including significant field operations experience running both emergency and development programs
  • Masters degree in development or other social sciences
  • Robust experience of NGO program cycle management, and with experience of working within a complex and matrix organisation structure
  • A very good understanding of at least 2 of the sectoral programs and a working knowledge of the program priorities of the Country Office
  • Substantial experience in logistics, including procurement, supply chain, fleet management & inventory, IT and S&S
  • Significant knowledge of international humanitarian systems, institutions and donors, and of procedures, accountability frameworks
  • Substantial experience and knowledge of effective financial and budgetary control and securing and managing grants from major institutional donors
  • Solid project management skills related to organizational development projects and international, cross-functional teams with a proven history of delivering results
  • Ability to analyze information, evaluate options and to think and plan strategically
  • An in-depth understanding of national and international development issues in particular in relation to children
  • Previous experience of managing and developing a team and the ability to lead, motivate and develop others
  • Excellent interpersonal, communication and presentation skills
  • Fluency in written and spoken English
  • Ability and willingness to change work practices and hours, and work with incoming teams in the event of major emergencies
  • Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches
  • Ability to deputize the CD as necessary

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

To see a full a job description, please visit our website at

Please apply in English using your CV and covering letter as a single document, including your salary expectations for this role.

Click Here To Apply

Placer vos commentaires